My Background in IT

My name is Brian and I work in a library. I have been doing this for almost 14 years and during that time I have had many different responsibilities, one of which has always been handling computer issues. Whether it was patrons or staff, if there is a computer problem or question I am the first one they call. A few years ago I decided if that was going to be the case, I might as well take some classes on the subject so that I was better prepared. My classes have been a bit sporadic and interspersed with huge changes in my job, family health scares, and a really uncertain economy. I am looking to finish my degree in the next year and will be glad to move on the the next step.